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Quotations are always supplied in good faith, and - in respect of web design -usually include the cost of domain name reservation, web hosting, bespoke email configuration as well as website design, search engine optimisation and submission. A detailed breakdown of what the quotation includes is usually supplied, dependent on client requirements.
After the initial brief , a fee is agreed and design work undertaken until the client is happy with the work. Amendments to original copy/imagery will be charged as author's corrections (unless errors are generated by aerta creative). This will be charged at 40.00 per hour. There is a minimum charge of 20.00 for all work undertaken in addition to the original brief.
Website maintenance, updates, domain and hosting renewal costs, search engine re-submission etc. undertaken after the initial brief has been completed are usually invoiced at six mothly intervals.
Payment is expected within 28 days of receipt of invoice. Until such time as payment is received all work remains the property of aerta creative. At our discretion, late payment will be charged at 3% above bank base rate.
All photography and other graphic imagery originated by aerta creative remains copyright property of aerta creative, and must not be used elsewhere without permission, and, if requested, payment of an agreed fee.
Complaints must be received in writing to aerta creative's postal address.
aerta creative, 2008 |
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